Customer Happiness – September 2014 October 5, 2014 19:00

Hey there! We’ve got our support metrics for the month of September geared up to share smile . We stumbled a bit in our goals this month, but we’re pretty sure we know why and can fix this in the coming months. While our apps probably didn’t look much different this month, our development team Read More…

The post Customer Happiness – September 2014 appeared first on ShopStorm.

Customer Happiness – September 2014 October 5, 2014 19:00

Hey there! We’ve got our support metrics for the month of September geared up to share :) . We stumbled a bit in our goals this month, but we’re pretty sure we know why and can fix this in the coming months.

While our apps probably didn’t look much different this month, our development team was hard at work building on some performance enhancements

Customer Happiness – September 2014 October 5, 2014 19:00

Hey there! We’ve got our support metrics for the month of September geared up to share :) . We stumbled a bit in our goals this month, but we’re pretty sure we know why and can fix this in the coming months.

While our apps probably didn’t look much different this month, our development team was hard at work building on some performance enhancements

Customer Happiness – August 2014 September 4, 2014 20:00

Hello, ShopStorm fans! It’s time to share our support metrics for August. We’ve made some improvements but had slight setbacks in some other areas, so we’ve got updated statistics and goals below. Our core development team has been hard at work on some exciting stuff, so they’ve had less availability for complex support tickets than Read More…

The post Customer Happiness – August 2014 appeared first on ShopStorm.

Customer Happiness – August 2014 September 4, 2014 20:00

Hello, ShopStorm fans! It’s time to share our support metrics for August. We’ve made some improvements but had slight setbacks in some other areas, so we’ve got updated statistics and goals below.

Our core development team has been hard at work on some exciting stuff, so

Customer Happiness – August 2014 September 4, 2014 20:00

Hello, ShopStorm fans! It’s time to share our support metrics for August. We’ve made some improvements but had slight setbacks in some other areas, so we’ve got updated statistics and goals below.

Our core development team has been hard at work on some exciting stuff, so

Customer Happiness – July 2014 August 4, 2014 22:00

Hey all! It’s time to share our support desk analytics from July. So far, we’ve really liked sharing this data with everyone over the past few months so that not only can you get some insight into how our support staff is doing, but it also makes sure we set goals and hold ourselves accountable. Read More…

The post Customer Happiness – July 2014 appeared first on ShopStorm.

Customer Happiness – July 2014 August 4, 2014 22:00

Hey all! It’s time to share our support desk analytics from July. So far, we’ve really liked sharing this data with everyone over the past few months so that not only can you get some insight into how our support staff is doing, but it also makes sure we set goals and hold ourselves accountable.

We really take pride in delivering some of the best support possible for our apps, and our support staff knocked this month out of the park! We were able to meet all of our support goals from last month, and

Customer Happiness – July 2014 August 4, 2014 22:00

Hey all! It’s time to share our support desk analytics from July. So far, we’ve really liked sharing this data with everyone over the past few months so that not only can you get some insight into how our support staff is doing, but it also makes sure we set goals and hold ourselves accountable.

We really take pride in delivering some of the best support possible for our apps, and our support staff knocked this month out of the park! We were able to meet all of our support goals from last month, and

Customer Happiness – June 2014 July 6, 2014 21:44

Hello, ShopStorm community! We’d like to share our support statistics for June. As we said in our first Happiness Report, there are a few reasons for sharing these metrics: We want to be as open with our customers as possible – this is a dialogue on what we do well, and what needs improvement. Our Read More…

The post Customer Happiness – June 2014 appeared first on ShopStorm.

Customer Happiness – June 2014 July 6, 2014 21:44

Hello, ShopStorm community! We’d like to share our support statistics for June.

As we said in our first Happiness Report, there are a few reasons for sharing these metrics:

• We want to be as open with our customers as possible – this is a dialogue on what we do well, and what needs improvement.

Customer Happiness – June 2014 July 6, 2014 21:44

Hello, ShopStorm community! We’d like to share our support statistics for June.

As we said in our first Happiness Report, there are a few reasons for sharing these metrics:

• We want to be as open with our customers as possible – this is a dialogue on what we do well, and what needs improvement.

Customer Happiness – May 2014 June 11, 2014 23:30

Hello everyone! Now that support for all ShopStorm apps is under one roof, we’d like to share our statistics on customer support with you each month. There are a few reasons we’re starting to do this: We want to be as open with our customers as possible – this is a dialogue on what we Read More…

The post Customer Happiness – May 2014 appeared first on ShopStorm.

Customer Happiness – May 2014 June 11, 2014 23:30

Hello everyone! Now that support for all ShopStorm apps is under one roof, we’d like to share our statistics on customer support with you each month. There are a few reasons we’re starting to

Customer Happiness – May 2014 June 11, 2014 23:30

Hello everyone! Now that support for all ShopStorm apps is under one roof, we’d like to share our statistics on customer support with you each month. There are a few reasons we’re starting to

Guide to ShopStorm App Support June 2, 2014 00:25

Now that all of our apps have been brought to the same site, we want to let our customers know a bit about how ShopStorm app support and access will work. The biggest change is that we didn’t previously have a site dedicated solely to our Shopify apps. Our rebrand has solved that issue, and Read More…

The post Guide to ShopStorm App Support appeared first on ShopStorm.

Guide to ShopStorm App Support June 2, 2014 00:25

Now that all of our apps have been brought to the same site, we want to let our customers know a bit about how ShopStorm app support and access will work.

The biggest change is that we didn’t previously have a site dedicated solely to our Shopify apps. Our rebrand has solved that issue, and give our customers a centralized location

Guide to ShopStorm App Support June 2, 2014 00:25

Now that all of our apps have been brought to the same site, we want to let our customers know a bit about how ShopStorm app support and access will work.

The biggest change is that we didn’t previously have a site dedicated solely to our Shopify apps. Our rebrand has solved that issue, and give our customers a centralized location