{New} Customer Happiness Report - January 2015 - ShopStorm February 03, 2015 11:35

{New} Customer Happiness Report - January 2015 - ShopStorm


Customer Happiness - January 2015 - ShopStorm
shopstorm.com
We’re reflecting today on our support team’s metrics for January, and we share them with you to be up-front and transparent about how our team and customer service system works. Our goals from December were to decrease our average response time and increase replies within 12 hours. While it may have…