{New} Our Customer Happiness Report - March 2015 April 07, 2015 11:46

{New} Our Customer Happiness Report - March 2015


Customer Happiness - March 2015 - ShopStorm
shopstorm.com
We’re reflecting today on our support team’s metrics for March, and we share them with you to be up-front and transparent about how our team and customer service system works. Our goals from February were: (1) maintain our satisfaction ratings, (2) decrease time to first reply, and (3) increase repl…