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{New} Our Customer Happiness Report: April 2015 May 6, 2015 03:24
{New} Our Customer Happiness Report: April 2015
Customer Happiness - April 2015 - ShopStorm
shopstorm.com
Finally, spring is here! Those of us in the northern hemisphere are pretty pumped, and sometimes answering your emails on a laptop outside to celebrate :) . Today we’re taking a look at our support team’s metrics for April. If you’ve not read our happiness reports yet, we share them publicly to be t…
{New} 4 Tips to Build Your #Shopify Store by Building Customer Loyalty April 29, 2015 03:23
{New} 4 Tips to Build Your #Shopify Store by Building Customer Loyalty
Build Your Store by Building Customer Loyalty
shopstorm.com
Customer loyalty is important throughout the end-to-end customer journey - from online user experience to delivered products. Today we'll
New app alert! We've re-launched Jilt -- start saving those abandoned carts :) h... April 24, 2015 04:32
New app alert! We've re-launched Jilt -- start saving those abandoned carts :) http://buff.ly/1DikRhT //cc Shopify Partners
Jilt Re-launched! - ShopStorm
shopstorm.com
The unfortunate reality of running an eCommerce store is that 68% of all shopping carts are abandoned. This means that over half of visitors that start checkout — not the ones that just visit, but ones that take action to purchase — will stop purchasing from you. Saving this revenue can make a signi…
{New} Our Customer Happiness Report - March 2015 April 7, 2015 03:46
{New} Our Customer Happiness Report - March 2015
Customer Happiness - March 2015 - ShopStorm
shopstorm.com
We’re reflecting today on our support team’s metrics for March, and we share them with you to be up-front and transparent about how our team and customer service system works. Our goals from February were: (1) maintain our satisfaction ratings, (2) decrease time to first reply, and (3) increase repl…
Our team is growing! Team ShopStorm welcomes Jory Hatton, who's already making f... March 24, 2015 03:36
Our team is growing! Team ShopStorm welcomes Jory Hatton, who's already making fantastic contributions to our apps
Welcome, Jory! - ShopStorm
shopstorm.com
This post is a bit overdue, and it’s my fault for messing up my own scheduling :\ . We were so excited to bring a new team member on board and the work that he’s doing that we forgot to share him with all of you! We’re very pleased that Jory Hatton has joined the Read More…
{New} ShopStorm Customer Happiness Report - February 2015 March 9, 2015 03:35
{New} ShopStorm Customer Happiness Report - February 2015
Customer Happiness - February 2015 - ShopStorm
shopstorm.com
We’re reflecting today on our support team’s metrics for February, and we share them with you to be up-front and transparent about how our team and customer service system works. Our goals from January were: (1) continue to decrease average response times, and (2) maintain our standards for customer…
{New} Changing theme settings is now far improved - check out the Shopify Storef... March 3, 2015 04:33
{New} Changing theme settings is now far improved - check out the Shopify Storefront Editor!Our overview:
New Feature: Shopify Storefront Editor - ShopStorm
shopstorm.com
Previously, you'd adjust a theme setting, then view the preview to see how your site changed. The Shopify Storefront Editor takes the guesswork
Our family of apps is growing! Welcoming the Jilt Abandoned Cart App for Shopify... February 19, 2015 06:25
Our family of apps is growing! Welcoming the Jilt Abandoned Cart App for Shopify - ShopStorm
Welcoming the Jilt Abandoned Cart App - ShopStorm
shopstorm.com
We've acquired the Jilt abandoned cart app for Shopify, and we're very excited to tell you more about our plans for re-opening and improving
{New} Customer Happiness Report - January 2015 - ShopStorm February 3, 2015 04:35
{New} Customer Happiness Report - January 2015 - ShopStorm
Customer Happiness - January 2015 - ShopStorm
shopstorm.com
We’re reflecting today on our support team’s metrics for January, and we share them with you to be up-front and transparent about how our team and customer service system works. Our goals from December were to decrease our average response time and increase replies within 12 hours. While it may have…
{New} How to Optimize #Shopify Social Sharing: Add Twitter cards, Rich Pins, etc - January 19, 2015 04:01
{New} How to Optimize #Shopify Social Sharing: Add Twitter cards, Rich Pins, etc -
How to Optimize Shopify Social Sharing - ShopStorm
shopstorm.com
You should be doing everything you can to make sure your products look their best. Optimizing Shopify social sharing is a great way to ensure
{New} ShopStorm in 2014, and goals for 2015: http://buff.ly/1IDs8wd #Shopify #eC... January 12, 2015 04:41
{New} ShopStorm in 2014, and goals for 2015: http://buff.ly/1IDs8wd #Shopify #eCommerce
ShopStorm in 2014 - ShopStorm
shopstorm.com
Happy New Year all! With every new year, we reflect on our business and set our goals for the next year. 2014 was an exciting year for our team, and we’d like to share some of the highlights with you, as well as our plans for this year. 2014 in Review At the beginning of Read More…
{New} Customer Happiness Report: December 2014 - ShopStorm January 5, 2015 04:36
{New} Customer Happiness Report: December 2014 - ShopStorm
Customer Happiness - December 2014 - ShopStorm
shopstorm.co
We’re reflecting today on our support team’s metrics for December, and we share them with you to be up-front and transparent about how our team and customer service system works. As December is always a tough time with the holiday season and many team members taking vacation time with family and fri…
{New} Supercharging your #Shopify Receipt emails: Receiptful - ShopStorm December 22, 2014 03:30
{New} Supercharging your #Shopify Receipt emails: Receiptful - ShopStorm
Supercharging your Shopify Receipts: Receiptful - ShopStorm
shopstorm.co
The typical Shopify receipt email is neglected, boring, and un-engaging. Receiptful is designed to take advantage of this wasted opportunity for increased conversions
{New} Customer Happiness Report - November 2014 - ShopStorm December 5, 2014 04:27
{New} Customer Happiness Report - November 2014 - ShopStormCustomer Happiness - November 2014 - ShopStorm
shopstorm.co
It’s time for us to reflect on our customer service performance for November, and we share our support metrics to be as transparent as possible about our support system and service. We made improvements in October, and our goal was continue making progress on ticket response times and replies within…
Need to get in touch while we're down? Email help @ shopstorm . co or you can ch... December 1, 2014 10:48
Need to get in touch while we're down? Email help @ shopstorm . co or you can check out our site mirror
ShopStorm: Great Shopify Apps
shopstorm.staging.wpengine.com
ShopStorm makes great Shopify apps backed by even better customer service. Our Shopify Apps help to make the Shopify eCommerce experience as flexible as possible.
{New!} Tips to Improve your Shopify Pinterest Strategy via ShopStorm http://buff... November 26, 2014 04:00
{New!} Tips to Improve your Shopify Pinterest Strategy via ShopStorm http://buff.ly/1zygXSC
Tips to Improve your Shopify Pinterest Strategy - ShopStorm
shopstorm.co
So how can you improve your Shopify Pinterest skills? Here are some tips and strategies we recommend for integrating Pinterest into your Shopify Store. First,
{New} ShopStorm Case Study! Chatting with Project Pretty http://buff.ly/1HdtPmr November 20, 2014 04:23
{New} ShopStorm Case Study! Chatting with Project Pretty http://buff.ly/1HdtPmr
ShopStorm Case Study: Project Pretty - ShopStorm
shopstorm.co
We’re excited to bring you another shop in our ShopStorm Case Study series! In this series of posts, we take a look at stores who use our apps to help run their Shopify businesses and find out some of the tips they have from running successful eCommerce shops. Today’s case study takes a closer look…
{New!} Instagram support BlogFeeder! Import photos from a tag or user to your bl... November 17, 2014 03:51
{New!} Instagram support BlogFeeder! Import photos from a tag or user to your blog http://buff.ly/1uD9Tnn //cc Shopify Partners
Shopify Instagram integration with BlogFeeder - ShopStorm
shopstorm.co
We've re-added Instagram support and expanded the Shopify Instagram integration with BlogFeeder with our newest update. You can now import photos from a tag or
We've updated our app! Happy Ending app + Shopify Responsive Checkout = Soulmate... November 10, 2014 04:22
We've updated our app! Happy Ending app + Shopify Responsive Checkout = Soulmates http://buff.ly/1uGnOdI //cc Shopify Partners
Happy Ending + Responsive Checkout = Soulmates - ShopStorm
shopstorm.co
We are so incredibly excited for the Shopify Responsive checkout – we wrote about it recently in case you missed it. We’re happy to announce that we’ve deployed support for the responsive checkout in our Happy Ending app. You can now enable the responsive checkout if you upgrade your checkout via yo…
Time for our monthly Customer Happiness Report - October 2014 - ShopStorm http:... November 6, 2014 04:37
Time for our monthly Customer Happiness Report - October 2014 - ShopStorm http://buff.ly/1x4x24hCustomer Happiness - October 2014 - ShopStorm
shopstorm.co
The beginning of a new months means it’s time for us to reflect again on our performance for the previous month. September was a rough month for our support team due to an office relocation, so we were keen to get back into the game and improve our support metrics for October. Our goals from Read Mo…
{New} Introducing #Shopify Responsive Checkout - ShopStorm http://buff.ly/1wK1vD0 November 3, 2014 03:56
{New} Introducing #Shopify Responsive Checkout - ShopStorm http://buff.ly/1wK1vD0
Introducing Shopify Responsive Checkout - ShopStorm
shopstorm.co
The Shopify Responsive checkout has just been introduced! This will provide shop owners more control over the layout of their checkout and order received pages
{New!} 4 Tips to Launch or Expand your #Shopify Catalog - ShopStorm http://buff.... October 28, 2014 03:10
{New!} 4 Tips to Launch or Expand your #Shopify Catalog - ShopStorm http://buff.ly/1nLDGsQ
4 Tips to Launch or Expand your Shopify Catalog - ShopStorm
shopstorm.co
You’ve got a great business idea, and you want to get it off the ground immediately. You start to look at retail locations that will generate the right kind a traffic based on your ideal customer, and price out rent, utilities, inventory, upkeep, renovation costs, insurance…are your eyes glazing ove…
{New post!} How to Accept Recurring Payments with #Shopify: http://buff.ly/1tyLv... October 17, 2014 02:46
{New post!} How to Accept Recurring Payments with #Shopify: http://buff.ly/1tyLvoo Shopify Partners
Accept Recurring Payments with Shopify - ShopStorm
shopstorm.co
Shopify does a lot of awesome things, but there's still some functionality for which you'll need an app. You can accept recurring payments with Shopify by
Time for the Customer Happiness report! September 2014 - ShopStorm http://buff.l... October 6, 2014 03:03
Time for the Customer Happiness report! September 2014 - ShopStorm http://buff.ly/YVE4Jx
Customer Happiness - September 2014 - ShopStorm
shopstorm.co
Hey there! We’ve got our support metrics for the month of September geared up to share :) . We stumbled a bit in our goals this month, but we’re pretty sure we know why and can fix this in the coming months. While our apps probably didn’t look much different this month, our development team Read Mor…