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Update: Accepting Recurring Payments on Shopify February 17, 2016 20:00
There has been a lot of change and improvement in apps enabling recurring payments for Shopify since our last post about recurring payments. This includes new features, integrations, support, and a wider adoption of these apps on Shopify stores. In this post, we will look at the top three recurring payment apps currently available, and Read More…
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Shopify Product Customizer 2.0 February 16, 2016 05:00
We have some really exciting news to share today, as we’ve been working on a new version of Product Customizer for quite some time now, and we’re releasing these changes to shops throughout this week! We’ve spent the past year completely re-architecting the app to make it a lot more flexible for merchants’ needs. After Read More…
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Create a Private Shopping Club with Shopify February 10, 2016 20:00
You can turn your Shopify into a members-only private shopping club. This can mean requiring a free sign-up to the store before you can purchase products (like Frank & Oak) or requiring a paid membership to have the ability to browse and shop at the store (like Sam’s Club or Costco). In this post, we Read More…
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Customer Happiness – January 2016 February 8, 2016 20:00
Time for our first happiness report of 2016! Our happiness reports let everyone publicly keep tabs on how our customer service performs in terms of conversations answered, happiness ratings, and average response times. In January, we wanted to work towards decreased average response times while maintaining happiness ratings. We are happy to say that we Read More…
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Volume Discounts on Shopify to Increase Order Values February 3, 2016 20:00
One way to get customers to purchase more items from your Shopify store is to offer volume discounts. Volume discounts are discounts based on the quantity of items purchased. This can be for a single product, or on the entire store. Many companies offer such discounts where, the more items you purchase, the lower the Read More…
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Welcome, Hannes! February 1, 2016 20:00
We’re pleased to welcome another team member to the ShopStorm family today. We’re very excited to announce that Hannes Benson will be joining our team as a senior app developer! Hannes joins our team from South Africa, bringing our total country count to 6 (!). He’s joining us after working with Mad Mimi and GoDaddy, Read More…
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Get your Shopify Store Ready for Valentine’s Day Shopping January 26, 2016 20:00
The beginning of the year can be a slow time for merchants and store owners as shoppers usually do most of their purchasing during or around the holiday season. Valentine’s Day is the first major sales opportunity for the year as consumers come back for gift purchases. Shopify store owners can do a number of Read More…
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App of the Month: Social Marketing with Kit January 19, 2016 20:00
Social media presence for businesses is a must these days. But, if social media isn’t an area that you understand well, or if you’re spending too much time creating posts without getting much engagement, then it can be discouraging as a marketing strategy. Shopify store owners may face the dilemma of hiring expensive social media Read More…
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Add Trust Badges to Your Shopify Store January 12, 2016 20:00
As consumers shop online more and more, cybersecurity is becoming a growing concern among shoppers. For online stores, this means building trust amongst potential customers so that they spend their money before experiencing your products. This is where trust badges and seals can help. In this post, we will go over why trust badges are Read More…
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Essential Shopify Store Checklist for 2016 January 6, 2016 20:00
As sales grow slower after the holidays, the beginning of the year can be a great time to beef up your Shopify for the coming year. In this post, we’ll give you a Shopify store checklist of essential things that can enhance your eCommerce business. Here is a list of things you can work on Read More…
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Customer Happiness – December 2015 January 4, 2016 20:00
Last 2015 happiness report! Our happiness reports give you some insight into how our customer service performs in terms of conversations handled, happiness ratings, and average response times. In December, we had a few things we wanted to work on, as our stated goals were: …we’ll be working towards maintaining happiness ratings while bringing our Read More…
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Bundle Products on your Shopify Store December 29, 2015 20:00
In our last post for the year, we will discuss how you can bundle products to increase your average order value, enhance the customer experience, and raise the profile of new products on your Shopify store. As holiday shopping winds down, and you prepare for new inventory, bundling products together is one way of selling Read More…
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App of the Month: Automate Twitter Posts on Shopify December 23, 2015 05:30
Twitter can be a powerful marketing tool for your Shopify store. You can use Twitter as a sales channel to let Twitter users purchase your products directly from the social platform. You can also automate Twitter posts so that your followers don’t miss any announcements. There are a number of third-party platforms that you can Read More…
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Pros and Cons of Offering Phone Service December 15, 2015 20:00
Customer support is an important part of building your Shopify store. Since customers cannot touch-or-feel your products before they purchase, or talk to a physical salesperson, most online stores provide a contact form for customers to get in touch with questions. You can take this support to another level by including a phone service for Read More…
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December 2015 Edition: Top Shopify Apps December 9, 2015 20:00
In this edition of top Shopify apps (most of them FREE), we take a look at how to diagnose and fix SEO issues on your store, automatically display different currencies, and give a quick view of products in your store. Top Shopify Apps: Plug in SEO Price: Free The Plug in SEO app analyzes your Read More…
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Customer Happiness – November 2015 December 7, 2015 20:00
It’s time for our November customer service review! Our happiness reports give you some insight into how our customer service help desk performs each month, along with expected response times and replies resolution. Our November goals included maintaining our average response times and bumping happiness ratings to 100%. Unfortunately we had a team member on Read More…
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Social Media Automation Tools to Save Time for the Holidays December 2, 2015 20:00
The holidays are fast approaching. Your to-do list is ever-growing, and your stress levels are increasing. Ever wish you had a couple of extra a hours in the day? Sometimes you need to take a step back and see if you can automate some tasks to lighten the load. Social media is something that can Read More…
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Social selling with Shopify November 30, 2015 20:00
Shopify is one of the most advanced platforms when it comes to social selling. Right out of the box, your Shopify store can integrate three of the most popular social sites – Facebook, Twitter, and Pinterest – as sales channels for your store. This means that you can sell your Shopify products directly on these Read More…
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Happy Checkout App Updated November 25, 2015 08:00
Shopify has recently made some changes to the way the “Thank You” page is displayed for shops once an order is completed to provide some new information to your customers on order tracking. This is a great improvement for your customers, and it also allowed us to do some cool new things with our Happy Read More…
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Upsell and Cross-Sell Products on Shopify November 17, 2015 20:00
Upsell and cross-sell opportunities on your Shopify store can boost sales and lead to a better customer experience. Upselling and cross-selling is an important way to increase average order value. These can also improve customer and user experience on your store site by making related products easier to find. If done right, upselling and cross-selling Read More…
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App of the Month – Bulk Discounts on Shopify November 10, 2015 20:00
In this month’s featured app, we do a walkthrough of Shopify‘s own Bulk Discounts app. The app allows you to quickly create multiple discount codes in different sets, and import discount codes from third-party sites. You can use different sets of discount codes to differentiate simultaneously-active promotions on your store. You can configure a number Read More…
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Create Gift Cards for Your Shopify Store November 4, 2015 20:00
Retail sales usually pick up going into the holiday season at the end of the year for most stores. In our post about how to prepare your Shopify store for the holidays, we covered a number of things that can help you boost sales. In this post, we will go over how to sell gift Read More…
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Customer Happiness – October 2015 November 2, 2015 20:00
Another month, time for another happiness report. Hope y’all enjoyed your Halloween! Our series of happiness reports prompts us to take a look into our customer service team’s performance each month, and also lets us share these publicly to be accountable for how we’re doing. Today we’re taking a look at October’s stats. Our October Read More…
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App of the Month: Order Printer Templates October 27, 2015 19:00
We discussed how you can enhance your branding by using Shopify‘s free Order Printer app in a previous post. The app allows you to easily create customized printed order invoices, receipts, labels, packing slips, and more. This gives you a chance to create additional visibility of your brand by including branded printed material in the Read More…
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