ShopStorm
Order Status Page Best Practices for Shopify August 2, 2016 19:00
The order status page is an important part of the eCommerce journey as it is the last page after checkout is completed. Customers may have browsed only parts of your website, but all customers see this page after they complete their purchase.
By default, the new order status pages show shipping location for certain carriers, and order details like purchased products, billing information, and shipping information. The page also includes a link to continue shopping on your store. However, there’s a lot more you can do with the space available on this page.
In this post, we list 8 things you can include on your order status pages to improve engagement, gain advocates, and create a better customer experience.