Customer Happiness – December 2014 January 4, 2015 20:00

We’re reflecting today on our support team’s metrics for December, and we share them with you to be up-front and transparent about how our team and customer service system works. As December is always a tough time with the holiday season and many team members taking vacation time with family and friends, we knew that meeting our response time goals would be difficult.

We were able to keep our metrics consistent with November, but we

Customer Happiness – December 2014 January 4, 2015 20:00

We’re reflecting today on our support team’s metrics for December, and we share them with you to be up-front and transparent about how our team and customer service system works. As December is always a tough time with the holiday season and many team members taking vacation time with family and friends, we knew that meeting our response time goals would be difficult.

We were able to keep our metrics consistent with November, but we

Supercharging your Shopify Receipts: Receiptful December 21, 2014 20:00

As you’re all winding down with the 2014 holiday season, we hope you’re all looking forward to some much deserved downtime! However, we know a lot of you are considering ways to ensure that your Q1 revenues for 2015 don’t take the typical after-holiday dive. There are lots of strategies to use to boost your Read More…

The post Supercharging your Shopify Receipts: Receiptful appeared first on ShopStorm.

Supercharging your Shopify Receipts: Receiptful December 21, 2014 20:00

As you’re all winding down with the 2014 holiday season, we hope you’re all looking forward to some much deserved downtime! However, we know a lot of you are considering ways to ensure that your Q1 revenues for 2015 don’t take the typical after-holiday dive. There are lots of strategies to use to boost your January sales (here are 7 tips from KISSmetrics), and we wanted to fill you in on a new app that can help drive conversions for your store to avoid the after-Christmas sales dip.

You can even use it for free.

Supercharging your Shopify Receipts: Receiptful December 21, 2014 20:00

As you’re all winding down with the 2014 holiday season, we hope you’re all looking forward to some much deserved downtime! However, we know a lot of you are considering ways to ensure that your Q1 revenues for 2015 don’t take the typical after-holiday dive. There are lots of strategies to use to boost your January sales (here are 7 tips from KISSmetrics), and we wanted to fill you in on a new app that can help drive conversions for your store to avoid the after-Christmas sales dip.

You can even use it for free.

Featured in Shopify Masters App guide December 16, 2014 20:00

Looking for new apps for your Shopify store? We wanted to fill you in on a fantastic resource that was just released. Shopify Masters runs a great podcast geared towards helping you make your Shopify store run more effectively, and they also post helpful guides for store owners. The newly released Shopify App Guide is Read More…

The post Featured in Shopify Masters App guide appeared first on ShopStorm.

Featured in Shopify Masters App guide December 16, 2014 20:00

Looking for new apps for your Shopify store? We wanted to fill you in on a fantastic resource that was just released.

Shopify Masters runs a great podcast geared towards helping you make your Shopify store run more effectively, and they also post helpful guides for store owners. The newly released Shopify App Guide is

Featured in Shopify Masters App guide December 16, 2014 20:00

Looking for new apps for your Shopify store? We wanted to fill you in on a fantastic resource that was just released.

Shopify Masters runs a great podcast geared towards helping you make your Shopify store run more effectively, and they also post helpful guides for store owners. The newly released Shopify App Guide is

Customer Happiness – November 2014 December 3, 2014 20:00

It’s time for us to reflect on our customer service performance for November, and we share our support metrics to be as transparent as possible about our support system and service. We made improvements in October, and our goal was continue making progress on ticket response times and replies within 12 hours in November. We Read More…

The post Customer Happiness – November 2014 appeared first on ShopStorm.

Customer Happiness – November 2014 December 3, 2014 20:00

It’s time for us to reflect on our customer service performance for November, and we share our support metrics to be as transparent as possible about our support system and service. We made improvements in October, and our goal was continue making progress on ticket response times and replies within 12 hours in November.

We didn’t meet our goals this month, but we’re not as disappointed about missing this month. November saw a

Customer Happiness – November 2014 December 3, 2014 20:00

It’s time for us to reflect on our customer service performance for November, and we share our support metrics to be as transparent as possible about our support system and service. We made improvements in October, and our goal was continue making progress on ticket response times and replies within 12 hours in November.

We didn’t meet our goals this month, but we’re not as disappointed about missing this month. November saw a

Service Restored December 1, 2014 14:44

Hello everyone! We’ve got a quick announcement for you on today’s downtime. Our DNS provider, DNSimple, experienced a massive denial-of-service attack today, which caused their site and services to go down for several hours. As a result, while our site and apps were operational, DNS services failed and both our site and app admins were Read More…

The post Service Restored appeared first on ShopStorm.

Service Restored December 1, 2014 14:44

Hello everyone! We’ve got a quick announcement for you on today’s downtime.

Our DNS provider, DNSimple, experienced a massive denial-of-service attack today, which caused their site and services to go down for several hours. As a result, while our site and apps were operational, DNS services failed and

Service Restored December 1, 2014 14:44

Hello everyone! We’ve got a quick announcement for you on today’s downtime.

Our DNS provider, DNSimple, experienced a massive denial-of-service attack today, which caused their site and services to go down for several hours. As a result, while our site and apps were operational, DNS services failed and

Improve your Shopify Pinterest Strategy November 25, 2014 20:00

Social media marketing is a great way to raise brand awareness, but it’s typically not known for having a great conversion rate – especially when compared to search or email traffic. However, that doesn’t mean that you should give up on optimizing your social media channels for selling! One of the best ways to do Read More…

The post Improve your Shopify Pinterest Strategy appeared first on ShopStorm.

Improve your Shopify Pinterest Strategy November 25, 2014 20:00

Social media marketing is a great way to raise brand awareness, but it’s typically not known for having a great conversion rate – especially when compared to search or email traffic.

However, that doesn’t mean that you should give up on optimizing your social media channels for selling! One of the best ways to do so is by driving traffic via Pinterest.

Yep, Pinterest. Not Facebook. While Facebook does generate significant

Improve your Shopify Pinterest Strategy November 25, 2014 20:00

Social media marketing is a great way to raise brand awareness, but it’s typically not known for having a great conversion rate – especially when compared to search or email traffic.

However, that doesn’t mean that you should give up on optimizing your social media channels for selling! One of the best ways to do so is by driving traffic via Pinterest.

Yep, Pinterest. Not Facebook. While Facebook does generate significant

ShopStorm Case Study: Project Pretty November 19, 2014 20:00

We’re excited to bring you another shop in our ShopStorm Case Study series! In this series of posts, we take a look at stores who use our apps to help run their Shopify businesses and find out some of the tips they have from running successful eCommerce shops. Today’s case study takes a closer look Read More…

The post ShopStorm Case Study: Project Pretty appeared first on ShopStorm.

ShopStorm Case Study: Project Pretty November 19, 2014 20:00

We’re excited to bring you another shop in our ShopStorm Case Study series! In this series of posts, we take a look at stores who use our apps to help run their Shopify businesses and find out some of the tips they have from running successful eCommerce shops.

Today’s case study takes a closer look at Project Pretty.

Project Pretty at a glance:

ShopStorm Case Study: Project Pretty November 19, 2014 20:00

We’re excited to bring you another shop in our ShopStorm Case Study series! In this series of posts, we take a look at stores who use our apps to help run their Shopify businesses and find out some of the tips they have from running successful eCommerce shops.

Today’s case study takes a closer look at Project Pretty.

Project Pretty at a glance:

Bringin’ it Back: Shopify Instagram integration November 16, 2014 20:00

Instagram unceremoniously dropped support for their hashtag feed a couple of months ago, which unfortunately broke the way our BlogFeeder app imported photos from a hashtag. We had to remove Instagram support from BlogFeeder because of this, but we’re very happy to announce that we’ve re-added support for Instagram! We’ve even expanded the Shopify Instagram integration with BlogFeeder with

Bringin’ it Back: Shopify Instagram integration November 16, 2014 20:00

Instagram unceremoniously dropped support for their hashtag feed a couple of months ago, which unfortunately broke the way our BlogFeeder app imported photos from a hashtag. We had to remove Instagram support from BlogFeeder because of this, but we’re very happy to announce that we’ve re-added support for Instagram! We’ve even expanded the Shopify Instagram integration with BlogFeeder with

Bringin’ it Back: Shopify Instagram integration November 16, 2014 20:00

Instagram unceremoniously dropped support for their hashtag feed a couple of months ago, which unfortunately broke the way our BlogFeeder app imported photos from a hashtag. We had to remove Instagram support from BlogFeeder because of this, but we’re very happy to announce that we’ve re-added support for Instagram! We’ve even expanded the Shopify Instagram integration with BlogFeeder with

Happy Checkout + Responsive Checkout = Soulmates November 9, 2014 19:00

We are so incredibly excited for the Shopify Responsive checkout – we wrote about it recently in case you missed it. We’re happy to announce that we’ve deployed support for the responsive checkout in our Happy Checkout app. You can now enable the responsive checkout if you upgrade your checkout via your Shopify dashboard! Once Read More…

The post Happy Checkout + Responsive Checkout = Soulmates appeared first on ShopStorm.